Transcript, tour preference, captured fields, and consent record stay together.
What Reyla does
Fast response without losing the paper trail.
The hero shows the first lead route. This is what stays attached after the
conversation moves from reply to record to handoff.
01
Source receipt
The lead keeps its origin story.
Source, arrival time, and first reply stay attached to the record instead of disappearing into a thread.
02
Dispatch route
The next action stays obvious.
Reply, route, follow up, or handoff is visible as a working state, not buried in a CRM note.
03
Handoff ticket
The warm lead returns with context.
You get the captured details, transcript, and policy evidence before you step in.
Record keeping
The record is assembled before anyone asks for it.
Reyla provides the records you would want if a question ever came up:
source, timing, disclosure language, transcript, opt-out events, and the
policy versions in force at send time.
What Reyla keeps attached
Source and consent record
Where the lead came from, when it arrived, and which disclosure text was attached.
Policy context at send time
Source policy, quiet-hours window, opt-out state, and the version in force when Reyla replied.
Conversation and handoff history
Exact transcript, captured fields, agent takeover state, and the bundle your attorney would ask for.
Reyla gives you the paper trail. Your broker or attorney decides how to
use it.
Your website
Turn local proof into pages buyers can find.
Fast-tracked with founding members: Reyla can help draft FAQs, buyer
guides, event recaps, profile updates, and source-linked content from
approved facts, local context, and questions buyers keep asking. You
review everything before it goes on your site.